» The warehouse pays for shipping when the RMA is valid. » The customer pays for shipping when returning product. » No charge for shipping to locations where the fault rests with VARDEALS.COM » RMA administrator follows up for clarification during investigation process. » Email feedback includes the RMA number. » Customer completely describes the problem, including photos if necessary. Refurbished product is purchased on purpose.Ĭustomer must complete the Request RMA form online when they login to the account Understand how the part is used in the application for which the part is purchased.

Know the technical specifications of what you are buying. Conforms to manufacturer's specifications. New (unless otherwise identified) condition - Manufacturer sealed, good physical packing. The RMA system addresses purchased products that do not meet the manufacturer specifications, or are not in the sold condition (new or refurbished).Īcceptable returns are those that meet the following criteria : The product sold is assumed to be in new condition (unless otherwise identified), fully conforming to manufacturers specifications. Customers purchase product with the intent of placing it in service for their customer in some form, either by itself or in a finished product. The return of a purchased product is an exception in business transactions. We reserved the right not to accept any returns if they are found to be without any return merchandise authorization number.Īll RMA item(s) is subjected to either replacement or repair and is solely under the discreet of Semnet Pte Ltd.Īlways check for the return address with your respective sales representative. Please check to ensure all returns must be accompanied with the issued return merchandise authorization number to be accepted. 14 days for unused, still factory sealed equipment. New and unopened items may be returned within 30 days of delivery, with limited exceptions.

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